Receiving and protecting clients’ confidential data and their specific cases are part of a law firm’s daily operations. If a law firm fails to safeguard these pieces of data, it can badly affect clients’ lives. For one, it can cause privacy issues.
The same goes for the law firm itself. Compromised clients’ data means that a law firm isn’t reliable. This can affect their reputation in the end. Fewer clients will ask for the law firm’s help, as they may worry that their data will be vulnerable to cyber criminals.
Luckily, a law firm can do something about it. If your clients’ data is stored online, you can use stronger passwords before accessing it. One can also implement multi-factor authentication. Lastly, you can hire one from various managed service providers (MSPs) on the market to handle your information technology (IT) infrastructure.
What Is A Managed Service Provider?
An MSP is a third-party company that manages a client’s end-user systems and IT infrastructure. Non-profit organizations, small and medium-sized businesses (SMBs), and government agencies seek the services of an MSP to conduct daily management services.
An MSP can be an excellent support for preventing cyberattacks. These service providers also offer other services such as:
Assistance for one’s cloud solutions
Implementation of systems patches
Technical support for employees
Management of contracts
Management of user access accounts
If you’re a law firm, it’s a smart choice to seek an MSP’s support. For one, they’re composed of professionals that can manage the most complicated business procedures. You can receive proper solutions from the most skilled experts. You can also access the most up-to-date technologies on the market.
Why Your Law Firm Should Team Up With A Managed Services Provider
As MSPs provide multiple services for your IT systems, you may want to know more about them. One thing you must understand before acquiring their services is the benefits you can gain from them. If you’re wondering what these benefits are, read on.
They Can Improve Productivity
It’s common knowledge for many lawyers that administrative tasks can fill their work hours. This can lead to spending significant time on activities that don’t offer financial returns. Thus, they can have less time to practice actual legal cases. This can badly affect productivity and even business growth.
Luckily, an MSP can support your law firm with managing time-consuming and complex tasks. They can also offer the latest technological advances to help your staff work more intelligently.
Other issues that can impact productivity are server breakdown, slow internet speed, and other IT issues. MSPs can also help with these matters. These service providers can implement security measures, address redundancies, and develop disaster plans. Because of this, you can guarantee that your law firm will continue its operations efficiently.
They Can Keep You Compliant
As clients disclose plenty of confidential data to law firms, it’s no surprise that this industry is highly regulated. Whether it’s complying with the Payment Card Industry Data Security Standard (PCI DSS) for processing payments or the requirements of the Health Insurance Portability and Accountability Act (HIPAA) when assessing a client’s medical history, there are various regulations that law firms must follow.
What’s tricky about following these regulations is that they often increase and are continuously evolving. Thus, it can sometimes be hard to comply with them all. Yet, it’s crucial to keep up with these regulations, as failure to do so can result in financial and reputational damage.
This is how a legally knowledgeable MSP can help you. They can offer services such as updating your hardware and software to keep you compliant with ever-changing government rules and regulations.
They Can Help You Save Money
It’s costly to manage a law firm, especially if it has an in-house IT team. Running an in-house IT team can lead to expensive spending on operations, regardless if it’s about management or implementation. Ultimately, a law firm has to consider its spending compared to its revenues.
Thus, it can be ideal for them to have an opportunity to save money. One way to do so is to hire an MSP to manage their IT infrastructure. When you hire an MSP, you can consistently fit all the money you can spend on IT into a single price that needs to be paid monthly.
Because of this, you can determine your IT expenditures for a single time. This can help your firm scale IT costs up or down based on your monthly requirements.
In Summary
If your law firm wants someone to handle its end-user and IT systems, hiring an MSP is ideal. These third-party companies provide various services ranging from cybersecurity protection, technical support, and management of user access accounts, among others.
There are various reasons to partner with an MSP, such as the ones above. In the end, hiring an MSP can go a long way in growing your law firm’s overall business.
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